Privacy Policy for Lumi.re

Effective Date: 2024-01-01

Last Updated: 2024-01-01

Introduction

Lumi.re ("we," "us," or "our") offers a Software as a Service (SaaS) platform tailored for organizations and their employees to securely upload and manage documents. This Privacy Policy outlines our commitment to protecting the privacy and security of our users' ("you") information when you utilize our website and services ("Services").

Information We Collect

  1. Personal Information: This includes identifiable details like your name, email address, job title, and organization information.
  2. Document Information: Content within documents you upload to our platform.
  3. Usage Data: Data on how you interact with our Services, including visit times and dates.
  4. Technical Data: Information about your accessing device and browser, such as IP addresses, device type, operating system, and browser type.
  5. Cookies: We employ cookies solely for operational purposes, like maintaining your session and preferences.

Use of Your Information

We use collected information to:

  • Deliver, maintain, and enhance our Services.
  • Communicate with you, including addressing your queries.
  • Assure network and information security.
  • Fulfill legal obligations.

No Third-Party Sharing or Access

  • Internal Use Only: Your information is exclusively used within Lumi.re to provide and improve our Services.
  • Third-Party Access: With the exception of Microsoft Azure for some AI operations, we do not engage third-party companies to access or process your information. Your data is not shared, sold, or disclosed to any external entities for any reason. We have taken extreme caution in choosing an appropriate service for AI. For more information on Azure AI, see their legal documentation here: https://azure.microsoft.com/en-us/support/legal/
  • Legal and Compliance Exceptions: The only scenario where disclosure might occur is under legal compulsion or to safeguard the rights and safety of our company, our users, or the public.

Data Security

We employ stringent security measures to guard your information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access control, and continuous security reviews.

Data Retention

Your personal information is kept only as long as necessary to deliver our Services and as mandated by law. Document data retention aligns with our agreement terms with your organization. If you need data permanently deleted, contact support@lumi.re

Your Rights

You have the right to:

  • Access your personal information in our possession.
  • Request correction of any incorrect personal information.
  • Ask for deletion of your personal information, subject to legal constraints.
  • Object to our processing of your personal information.

Policy Updates

We may modify this Privacy Policy occasionally. The revised version becomes effective on the "Last Updated" date.

Contact Information

For questions regarding this Privacy Policy, contact us at:

support@lumi.re

Acknowledgement

Your use of our Services signifies your understanding and acceptance of this Privacy Policy.

Contact Information

For questions regarding this Privacy Policy, contact us at:

support@lumi.re

Acknowledgement

Your use of our Services signifies your understanding and acceptance of this Privacy Policy.